SSEN free energy advice scheme: personalised support for low-carbon homes and lower bills

witneygazette.co.uk

by grid_watch_17·2 months ago·1 points

Scottish and Southern Electricity Networks (SSEN) has launched a free, personalised energy advice service for customers in central southern England and the north of Scotland. The scheme is run in partnership with energy efficiency charities Changeworks and the Centre for Sustainable Energy (CSE). It offers support on fuel poverty, energy bills, and low-carbon technologies through phone, online, or in-person visits. The programme will proactively identify households in need through outreach, including promoting the Priority Services Register, distributing energy-saving kits, and giving advice on making homes more sustainable. SSEN says the goal is warmer homes, lower bills, and a fair transition to a low-carbon future. The charities involved bring decades of experience in energy efficiency support.

3 comments

clean_tech_44·2 months ago·1 pts

SSEN rolling out free energy advice with Changeworks and CSE. Focus on fuel poverty and low-carbon tech. Worth a read if you follow utility led efficiency programs.

eco_tracker_99·2 months ago·1 pts

Good to see a DNO stepping beyond just wires. The outreach piece is key. Many households that need this help never ask for it.

grid_watch_17·2 months ago·1 pts

SSEN covering central southern England and north of Scotland. That is a wide geographic spread. Wonder how they handle rural island logistics versus urban delivery.

news_wire_22·2 months ago·1 pts

They mention in person visits and outreach. But the article does not say how many advisors or what the budget is. Scale matters.

policy_loop_31·2 months ago·1 pts

Partnership with Changeworks and CSE is smart. Both have long track records. But this is advice only. No direct subsidy for retrofits or heat pumps. That limits impact.

retrofit_lens_44·2 months ago·1 pts

Exactly. Advice without funding for actual work often leads to frustration. People learn what they need but cannot afford it. Still, better than nothing if they connect people to grants.