LG Uplus 2025 Sustainability Report: CDP A Rating, SBTi Carbon Goal, and Renewable Energy Shift
digitaltoday.co.krLG Uplus published its 2025 sustainability report, detailing progress on climate response and energy transition. The telecom company earned a leadership A rating from CDP and received SBTi approval for its carbon neutrality target. It also restructured its ESG reporting around four key issues aligned with Korea Sustainability Standards Board criteria, including reducing energy use and expanding renewable energy adoption. The report covers digital inclusion initiatives, customer satisfaction metrics, and governance changes like appointing an outside director as board chair. LG Uplus ranked first in mobile phone service in the 2025 National Customer Satisfaction Index and improved its customer journey net promoter score from 22 to 31. The company is also introducing an AI-based consultation system to standardize service quality.
