More than 400,000 Australian homeowners installed a home battery in the past year, driven by government subsidies and the promise of lower power bills. But a growing number of customers are reporting dodgy sales tactics, faulty products, and a lack of post-installation support, leading to buyer's remorse. The article from the Australian Financial Review details how the rush to cash in on the Albanese government's subsidy scheme has resulted in a surge of complaints. For the clean energy sector, this highlights a critical gap between policy intent and consumer protection. While home batteries are essential for grid stability and renewable energy integration, poorly managed installations and weak customer service can undermine public trust. The article is a useful read for anyone tracking the real-world consequences of rapid clean energy deployment and the need for better quality standards and accountability.
