AGL is facing a Federal Court class action from Slater and Gordon over claims that its 'carbon neutral' energy products misled customers. The lawsuit says the carbon credits AGL used did not genuinely offset the emissions linked to the products, even though customers paid a $1.50 weekly premium. AGL says it will defend the case. The case is a practical reminder that green claims are now being tested against evidence, not marketing language. The ACCC defines greenwashing as any claim that makes a product or service look better for the environment than it really is. That standard applies to energy retailers and to internal workplace messaging alike. For HR and sustainability teams, the risk is not just legal. Employees are more likely than outsiders to see when a company's environmental commitments do not match its decisions. A public greenwashing allegation can weaken trust and push staff to leave. The article explains why companies need to show how they have changed practices, not just restate targets.
